A programme of Kunsthalle Münster

As a public sector institution, Residence NRW⁺ as a programme of Kunsthalle Münster, being a municipal establishment of the City of Münster, is subject to the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act of the State of North Rhine-Westphalia (DSG NRW). The protection of your personal data is very important to us. Your data will therefore be protected under the statutory provisions, and all the requirements under the GDPR and the Data Protection Act of the State of North Rhine-Westphalia are complied with.

Transfer of personal data: Use of the online services offered by the City of Münster is voluntary. The personal data required for the use of these services is collected and shall be stored exclusively for the purpose of the transaction currently selected by you. The personal data collected by the City of Münster will be deleted if they are no longer required for the performance of the selected transaction and any applicable statutory retention periods have expired.

Under no circumstances will the data be forwarded to or processed by third parties. For the protection of your data during transfer, we employ encryption procedures (e.g. SSL) in web forms used to collect detailed personal data. Our servers are protected by firewalls and virus protection software. Since transferring information on the Internet is not entirely secure, it cannot be ruled out that third parties may intercept or modify data transmitted. This applies, in particular, to the unencrypted transfer of data via simple web forms or email clients. Alternative transfer options should therefore be used in matters necessitating special confidentiality.

Email: Whenever you are contacting us by email, we will process your information for the purpose of handling your request and for any follow-up questions that may arise. When you make contact with us via email, the entry of personal data occurs expressly on a voluntary basis. We process your personal data on the basis of your consent (Article 6, paragraph 1 a GDPR) or because we have a legitimate interest in the processing of your data (Article 6, paragraph 1 f GDPR). A legitimate interest is constituted, for example, in replying to your email.

User rights:

  • You have the right to revoke your consent, once given, at any time vis-à-vis the city authorities. As a result we will no longer be allowed to continue processing data based on this consent in the future. This does not affect the lawfulness of the processing of your data until the time of your revocation.
  • Right to information about stored personal data relating to you and their processing pursuant to Article 15 GDPR.
  • Right to correction of data in the event that your data should be inaccurate or incomplete, pursuant to Article 16 GDPR.
  • Right to deletion of stored personal data relating to you if one of the requirements under Article 17 GDPR applies. In addition to the exceptions listed under Article 17, para. 3) GDPR, the right to deletion does not exist if deletion is impossible or only possible with disproportionate effort due to the special manner of storage. In such cases, deletion shall be replaced by restriction of the processing pursuant to Article 18 GDPR.
  • Right to restriction of the processing pursuant to Article 18 GDPR.
  • The right pursuant to Article 20 GDPR to receive the personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another data controller.
  • Right of objection against certain data processing measures pursuant to Article 21 GDPR.

These rights may be restricted pursuant to Article 23 GDPR. Federal and state legislative authorities have made use of the possibility to restrict the rights of the data subject. If you make use of the above-mentioned rights, the City of Münster will check whether the legal requirements for this are met in your individual case.

Web statistics: For the purpose of continuously adjusting the Internet pages to the needs of the users, the City of Münster monitors the page views by evaluating the information from the web servers' log files and by using the analysis tool "Matomo" (matomo.org), in a version adapted to comply with the statutory data protection regulations. The data obtained via log files and Matomo enables tracking which pages are particularly requested at which times and which information is requested less frequently. This provides us with indications as to how we can further improve our offer. The stored data will be evaluated exclusively for the specified purposes; under no circumstances will the data be forwarded to or processed by third parties or merged with other data sources.

Log files: The City of Münster collects and stores the information that your browser transmits to us in the log files of its web servers on the basis of its legitimate interest as website operator (Article 6, paragraph 1 f GDPR): IP address, operating system and browser type/version (user agent) of the computer, name and IP address of the server requesting the site (remote host), time of the server request, address of the web pages you visit on our site, amount of data transferred and the website from which you were referred to our site (referrer URL). Your anonymity as an individual user is maintained. The data shall be stored for a maximum of three months and erased thereafter. The data is stored for security reasons. In the event that data must be retained for reasons of evidence, it will not be erased until the incident has been conclusively clarified.

Matomo: Matomo uses so-called "cookies", which are text files that are stored on your computer. The cookies enable the recognition of your internet browser and thus provide us with information on how you use our website. This analysis takes place anonymously; it is not possible to draw conclusions about individual persons or to establish user profiles. The information generated by the cookie about your use of this website (including your IP address in anonymized format) shall remain under the data sovereignty of the City of Münster. You can object to the recording of your visits by the Matomo web analysis software.

Social networks: Residence NRW⁺ as an establishment of the City of Münster uses Facebook, Instagram and YouTube. The Kunsthalle Münster's website is linked to various municipal social media channels; content from Facebook and Instagram, however, is not embedded in the pages. No automatic transfer of data to social media networks occurs when accessing municipal websites.

Newsletter: In our newsletter we inform you about us and our offers. If you would like to receive our newsletter, we require a valid email address from you, under which you will receive a so-called opt-in email. By clicking on the link, the owner confirms that they are subscribing to the newsletter, and the dispatch will be activated. The email address will be used exclusively for delivery of the newsletter and will not be forwarded to third parties. You can revoke your consent to the storage of the email address and its use for delivery of the newsletter at any time. The revocation can be performed via a link in the newsletter itself.

Right of appeal to the supervisory authority: If you are of the opinion that your personal data is being processed in an unlawful manner, you can lodge a complaint with the competent supervisory authority: Landesbeauftragte für Datenschutz und Informationsfreiheit des Landes Nordrhein-Westfalen.

Do you have questions regarding data protection?

If you wish to obtain information pertaining to your personal data or wish to have them rectified or deleted, or if you have any further questions about the use of the personal data you have provided to us, please contact the competent Data Protection Officer:

Stadt Münster, Der Oberbürgermeister
Michaela Heuer
Klemensstraße 10
48143 Münster
datenschutz@stadt-muenster.de